What a great service you guys have ...

What a great service you guys have ...
First I get a message that you had been at the door and although I have been home for a week, according to the delivery person, I was not there.
Then the best man forgets to put a card in the door so that I know something.
Had a telephone contact in which it was promised that I would receive a confirmation email and if it was delivered to the GLS pick-up address I would receive a text message ...
So not, and then the package is also damaged ...
1 star is two too many I think.