Chelsea Keaton

Review of Ortho Indy

My appointment was a waste, both in time and money...

My appointment was a waste, both in time and money. I was scheduled to see Dr. Hupfer based on a recommendation to have my hip looked at by a Sport Medicine specialist (not specifically referred to him). The technician and assistant that I met with were courteous and listened when I discussed my symptoms and what steps had already been taken to address the symptoms. It was clear from the start that Dr. Hupfer did not review my records or the notes taken by his assistant related to my issues.He seemed oblivious that I'd already worked with a spine specialist, had surgery and completed physical therapy. He suggested those very same things. Everytime I attempted to answer questions or tell him about my symptoms, he interjected. Of my 2 or more hours in the building (maybe 5 mins in the waiting room), I spent 5 minutes or less with this doctor before he was on his feet and out the door.