Have used them for years. Pluses are the office su...

Have used them for years. Pluses are the office support for website, pics etc. Photo quality is highly affected by which photographer you get, ask for Christy if possible. She has a great eye and really cares. Also the simplicity if you use them for your website, pics, measurements and virtual tours is a big time saver. Everything gets added seamlessly (on most days). Negatives: measurements are contracted out and the companies try to add features and upcharge. Some photographers just don't compare to the good ones. When we've had problems over the years we've never been credited or compensated. The value has dropped as they've increased prices and upselled services available.
Overall I use them because I am committed through my website and they make it simple as a single source for pics, measurements, web and uploading.