I am so tried of hearing about what they now call ...

I am so tried of hearing about what they now call "Smithville Fiber" and their dedication to ALL their rural residential customers. They say we should understand construction decisions being financially viable according to customer revenue. Well we have fiber here, they just won't connect us. They even asked to take down two of our trees in our front yard because fiber was being installed. We agreed thinking we would finally get fiber service as stated back in 2009. Wrong...it is not profitable enough for the company so we still have 3 Mbps download and 0.24 Mbps upload speeds on a good day. I was even told I was lucky to have that because I am located too far away and they were surprised I was "upgraded" to that speed. Smithville, this is the 21st century and services should reflect that for all your customers including rural residential customers. Quit making statements that simply are not true. We get it...it's all about the bottom line!