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Luke Wiltshire

4 years ago

The best thing about this place is the members and...

The best thing about this place is the members and the tennis coaches. Unfortuntley members are just a number for David Lloyd and the customer service and club management is below par especially as a 'premium' product. Lots of broken promises and mistakes from a club managment is pretty shocking especially when the manager agrees to something on the phone then does not do as proomised. The reception team are really great and always friendly and helpful and they do thier best in difficult situations but unfortunatley the same cant be said for membership team or club management.

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