We have owned a timeshare for 25 years as a family...

We have owned a timeshare for 25 years as a family. We have travelled all over the world with Marriott. With that said, this was the worst location our family has visited and stayed at. Uber drove me to the Villa in anticipation of family meeting me there. The security gate was vacant and it was a drive in as you please fiasco. Construction in building 4. Construction to the immediate outside of building and street. One way street due to. Upon arrival inside the villa I noticed none of the landline phones worked. There were hairs all over the tile in bathroom and in shower. The toilet seat was stained. The glass window to porch was stained. The bedroom wood table was gashed. I pointed all this out to the Head Housekeeper. He seemed concerned and agreed with my finding and concern. The Engineer showed up to fix my phones but yet told me the phone issue have been going on for almost 4 years since he has been employed. The carpets were soiled and it smelled like wd40 in the kitchen. The next day I was moved. The Manager seemed customer oriented and gave us a $100 credit to use at the property. That was generous! The second room was not much better. Still phone issues. Engineering was onsite with the new contracted company for wiring. They stopped by three times to check my villa phones. That was very annoying. The tile in kitchen was dirty. The deck rails were in desperate need of paint. The furniture in both units outdated. The bar area was not inviting to say the least. It resembled a gas station window to pick up wings. The bathroom had mold in the shower. The tile in kitchen was poorly constructed. The spare bedroom tv appeared to have DNA on it. And did not work, batteries dead. The tv stand scratched the bloody murder out of the dresser it sat upon. The main room kitchen table was stained from prior guest and not cleaned. The tv folio to check room charges did not work even upon checkout. Dried blood stains upon my parents room sheets. The porch floor needed painting along with railings. The Manager was very customer concerned but unfortunately she had her hands tied it would appear due to Marriott financials for the property and the employees for the most part were very accommodating. But unfortunately this location in Doral is the bottom of the bucket for us. Very sad to see this and live 7 days with all these concerns. I have pictures to validate all the points I mentioned above. I would hope someone from Marriott reads this and takes action. The pictures taken of the property on this application are very far from accurate. My pictures are however accurate! Very displeased.
Stephen V
Date of stay May 9-16
Confirmation#27030045