Just atrocious, should be minus 5 stars. The horri...

Just atrocious, should be minus 5 stars. The horrible customer service is just the beginning. The operator asked me a truckload of personal data and info, including my full name, DOB, my address and other nitty gritty sensitive info, only for the operator to say they couldn t insure our home because our area was prone to flooding. Like she could ve said no at the beginning, but chooses to waste my time, so she seems as if she is doing a good job. I ve got other better things to do than repeat myself time after time. And all calls are recorded so she could do so many illegal things. The operators name is Ruby. If you happen to be talking to her, HANG UP IMMEDIATELY. I REPEAT, HANG UP IMMEDIATELY. She is a good for nothing scumbag who gets all this sensitive personal data and info, only to tell you they can t insure your property. WELL SHE COULD VE TOLD ME THAT WHEN I GAVE HER THE ADDRESS. And she makes such horrible and unreasonable excuses. Absolutely disgusting. I will never recommend Youi to anyone.