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Chrisjns2629

4 years ago

BEST CUSTOMER SERVICE FROM A DEALERSHIP EVER!!! I ...

BEST CUSTOMER SERVICE FROM A DEALERSHIP EVER!!! I started my car buying experience with Charleston Nissan online because I was stationed in Japan and was about 3 weeks out from returning. I got an email back from Syed and with that email was a video of Syed introducing himself to me. I was very impressed. Syed communicated with better than any other salesman I have ever bought a car from. With my situation being complicated it never really felt like it was. Syed made sure I had everything I needed. Upon my arrival to Charleston from Japan I went and picked up my car. Syed was not there the day I came in due to a family emergency but he stilled called to make sure I was taken care of! I don t know if there is another person I could ever buy a car from but I feel the service would just be substandard. But it doesn t stop there. I had to take my care in due to a slow leak in the tire and Ryan the service manager took great care of me. He called to let me know the issues and had it promptly taken care of! Having a dealership take such great care of your vehicle makes life so much easier when you one less thing to worry about. I ll be returning my business to these guys again!!! Thanks Syed and Ryan for all the help.

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