C

Chase Hill

4 years ago

Stayed on 2/15/2018 in a studio with a murphy bed....

Stayed on 2/15/2018 in a studio with a murphy bed. The bed was super uncomfortable and only had 2 pillows for two people to share. Thats doable for a cheap ski hotel room but the 2 AM fire alarm that went off was not acceptable. Hotel management tried to play it off like nothing happened the next day at check out. We had to stand outside at 2AM for a half and hour while we figured out what was going on, not a hotel employee in sight. I just wish someone at the hotel could have addressed the issue at hand instead of ignoring it we didn't receive any apologies or comps for the other patrons who pulled the alarm and sprayed fire extinguishers up and down the hall in a drunken stupor. I also herd from some guests that the fire alarms get pulled all the time here - apparently it just happened on New Years. Hotel guests are loud and disrespectful. Stay away go elsewhere the savings aren't worth the hassle.

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