Gabby Sanchez

Review of United Apartment Group

What a joke these people are. You try leaving mess...

What a joke these people are. You try leaving messages and emails and no one ever returns your calls. They currently took over The Escapades and it s been a nightmare living here. The manager Sylvia assured me the BLACK MOLD on 3 of our air vents would be cleaned the same day, I sat in her office and she promised me it would be done, I even asked her because I needed to know if accommodations needed to be made to stay elsewhere. I called ALL day to see if it had been done, when I got off work at 4, it still wasn t done or even looked at. The maintenance man tried to say it was DUST! We had a test kit to prove it is indeed mold after I brought this to the office, the maintenance man says, OKAY ITS MOLD like NOTHING!! Tuesday will be the second doctors appointment for my baby boy because he has been sick. Another rude office worker, after smirking and laughing at me got Sylvia on the phone and she DENIED saying it would be done! This isn t the first issue either, hot water is constantly being shut off, for up to 4 days sometimes, without notice, we had a water leak that wasn t fixed for a WEEK! Had maintenance argue with us about where it was coming from ..probably where the mold came from..what else? Oh, our cars were keyed along with about 20 others because gates never work, and people constantly trash the pool. I m currently talking to my attorney about filing a lawsuit and ending our lease and our nightmare ..we ve only been here 5 months and it s been nothing but issues ..it INFURIATES me that my baby has to suffer due to their negligence..you will be hearing from my attorney