Stacy S

Review of Vandergriff Hyundai

The purchase process was fine. However, they took ...

The purchase process was fine. However, they took my credit app information over the phone (wrote down the wrong date of birth) and now I am unable to create an account to pay my bill. They have my social security number and I've verified endless amounts of information, yet they cannot correct THEIR error via phone or in person. Must fax in information and wait three days. My car payment will be late at that point and I guarantee that I will be forced to pay late payments due to their lack of listening skills.

Customer service is beyond unwilling to assist.