Ryan Forrest

Review of Sears Holding Company

I applied for an in-home consult using the "GET FR...

I applied for an in-home consult using the "GET FREE ESTIMATE" button on their website in order to see what my options are to replace a heat pump system and add an additional zone to the house. The rep arrived 1.5 hours late without calling. He then told me that in order for him to do his 'presentation' my wife had to be there as well... I asked why she would need to be present for an estimate, then he told me they "don't do estimates". I said thank you and we would go with someone else. The appointment took 5 minutes and they never tried to do anything to gain my business for a project which could have cost well over 8k. I would not recommend them to change a light bulb.