Jerry Bransford

Review of Extended Stay Hotels

Not as nice of a hotel as we expected or hoped for...

Not as nice of a hotel as we expected or hoped for. This is an older hotel and is more for long-term stay and not for anyone expecting typical hotel amenities for a night or two. First, unbelievably, there is NO ICE available anywhere in the hotel. When asked, they suggested my wife & I walk to the grocery store about 1/2 mile away for ice. NOISY refrigerator in the room, we had to shut it off while we were there. When calling for a shuttle to the hotel from the airport, I was on hold for over 20 minutes on my second attempt after they never picked me up from the first time I was placed on hold. Down the hall a long-term resident kept his door open while playing loud music and cooking smelly foods. And while I can' t confirm the source, of bites my wife received all over her legs the day after we checked out, she is convinced there were bed bugs. I wasn't bitten but her legs had multiple bites she showed me the day we checked out. And while we appreciated their shuttle service, we were surprised that it wasn't a free shuttle service as other hotels we have stayed at offered. This location charged $8 per passenger. We'll never use Extended Stay for a hotel room again.