Mary Maher

Review of Siegels Cottonwood Farms

We bought tickets online and traveled 1 hr+ to get...

We bought tickets online and traveled 1 hr+ to get there from Chicago, only to find out that they were closed due to rain. Not only did they not post that they were closed on their website, they refused to give us a refund for services not rendered and I had to file a dispute with my credit card company in order to get the charge removed. The manager we spoke to was mean, arrogant, sarcastic and reveled in the fact that she would not give us a refund...it was appalling. They purport themselves to be a "family" run farm, but more like a nasty, money grubbing corporation. Never again will we set foot near this place.