I received the email at 1:14 p.m. that the package...

I received the email at 1:14 p.m. that the package was delivered, which is not true. I immediately started looking for the DPD vehicle. Nothing to see anywhere. At DPD there is no tel. to reach, but a paid phone number under which you can find out nothing other than the info in the mail.
There are always problems with DPD. Customer service apparently unknown,