Absolutely terrible experience with the service de...

Absolutely terrible experience with the service department. Footwell module went out on my 2010 328i. BMW knows the part is defective, hence the 10 year / 156k mile warranty. I called Schomp BMW, and was EXPLICITLY told that the warranty for that part was still in effect for my vehicle specifically. I drove the vehicle from my regular mechanic in an extremely unsafe condition (no turn signals, side mirrors won't fold out, windows don't roll down, etc.) only to be told they were mistaken, it is not covered, and there is nothing they can do. Thank you so much for charging me $200 for the privilege of driving my car down in an unsafe condition to diagnose the things I already knew were wrong with my car. What an absolute waste of time and money. Please take your car somewhere else.