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I will NEVER stay here again! This place was disre...

I will NEVER stay here again! This place was disrespectful for ONE. For TWO there were only 3 water parks opened when they advertised 4. For THREE...we had BED BUGS!!!!!!! We stayed in a condo with 3 rooms it was 12 of us altogether & each person got bit. When we went to management they had I don t care attitudes about the situation. Oh we ll send our inspection team out. Fine. They come look around with their PHONE lights. Oh we find nothing! Of course not. They then began to tell us that in 1 specific room they sprayed more pesticides than the others. So what would be your take if you were told that? That they ALREADY knew the situation...right? We go back to management they re like oh there s nothing we can do there s no proof. How is there not any proof when 5 out of 12 people had bed bug bites. Correct me if I m wrong but last time I checked bed bugs bite in 3 s and each of the 5 people have 3 bites. . The management made it seem like we brought them here. Remind you. When we left our homes no one had NO marks or bites on them because we DONT have them in our homes! Management then proceeded to say maybe you guys had a picnic outside or went walking. like really? No! We specifically went from our room to the water park and back to our room and was in our room the entire night after the water parks closed. Overall we paid $441.00 for 1 night of bs! And management didn t care to make us happy since we were satisfied. We even made the suggestion. You go stay in the room & we ll pay for it and we ll what you wake up with...his response I m not staying in there EXACTLY! Because you know we re not lying. We weren t asking for a full refund but some back would ve been NICE or even paying for us to wash our clothes so we don t track them back into our homes instead it was okay I m going to need you guys to exit the premises. Why?! Because they were tired of us bringing proof after proof of people being bitten. All I know is that was OUR FIRST & VERY LAST TIME EVER STAYING AT THE WILDERNESS WE WILL NEVER STAY THERE AGAIN AND WE ARE CONTACTING THE HEALTH DEPARTMENT.

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