Mark Abramson

Review of The Neat Company

The same problem occurred within a two week time f...

The same problem occurred within a two week time frame. When I called on Monday the system that allows the technician to share my screen was down. We made an appointment for Tuesday and I was called back. Alvi took control, unloaded Neat and then reloaded it. He did a decent job and told me that if it happens again, ask for him.