Alyma Harper

Review of Pediatric Emergency Medicine A...

The nurses are great, but the security staff needs...

The nurses are great, but the security staff needs to be fired. They're the first people that you encounter when entering the hospital and they are extremely rude. Two weeks ago I noticed an older security guard with glasses, who is white, allowed two white families to enter without badges, but he made sure my entire family had badges. Also, the black security guards aren't any better. The hospital just needs a new team or better training, so no one is subjected to the terrible customer service or harassment that you have to go through just to see your child.