K

Kelly McKnight-Smith

4 years ago

They had us in the wrong room. I paid for the Texa...

They had us in the wrong room. I paid for the Texas Classic King, and they put us in a queen. We tried it but it was very noisy. Thin walls, and a baby screaming next door. Got moved to a handicap accessible king room and it was much quieter, but still not what I paid for. The bed was terribly uncomfortable. I got up at 4am due to sore back. They did send a nice charcuterie tray and champagne for our anniversary. Check out is 11, and we were ASKED twice to check out - once at 9 and again at 10 by housekeeping. Will not be returning.

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