Ginny Kania

Review of Bayshore Medical Center

My mother was taken to the ER by Holmdel first aid...

My mother was taken to the ER by Holmdel first aid squad, and received excellent care. I would specifically like to commend the PCA or tech named "Coco", who was very quick to spot a neurological change in my mom and notify the appropriate person. Julia and Toni, RN's , were great, although I did note that they were significantly short-staffed. Everyone was quick to try and help when help was requested, but as an RN, I was hesitant to interrupt anyone to help put my mom on the bedpan. A few times when I did solicit help from PCA's, I was asked to wait, and told that they did not usually work in the observation area, and were supposed to work in Fast Track. Dr Ahmad was patient and informative.

There were no trash receptacles in my mom's area, so when I did change her , it was difficult trying to dispose of the soiled diaper and wipes. In addition, when my mom went up to telemetry she was being sent for lots of tests, and the fact that there were no fitted bottom sheets left her in a wrinkled uncomfortable mess. This is not the best way to maintain skin integrity. Please reconsider, ans get the fitted bottom sheets back. I would also like to commend Jill, PCA on 4 East, who was quick, skillful and compassionate.