PRIYANKI CHAKRABORTY Review of JW Marriott Hotel Mumbai
Today is my first visit at JW Marriot, Mumbai for ...
Today is my first visit at JW Marriot, Mumbai for office party. I lost my 3k from my purse in lower lobby ballroom.It's literally someone stolen it and thrown my bag at the corner. I have informed the manager but in vein. They simply doesn't bother and care about guest. He took my number and told they will look after and get back to me. The incident happened in the morning, and at 11pm I again called manager and asked for status. He said he can't do anything and there is no camera in the ballroom. It's not about the amount and I don't expect for getting it back. Atleast they should be sorry and should have shown some courtesy to apologise. Apart from hotel staffs, outsiders should not aware the absence of camera in ballroom. I'm shocked and dissapointed with such unprofessional attitude. Really can't expect from a renowned hotel like JW Marriott.. Bitter experience!!!!!
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