I have used Jack's Small engine for replacement pa...

I have used Jack's Small engine for replacement parts many times and am satisfied with their parts and service. First of all let me say that I have worked in the small engine, lawn and garden equipment repair and parts industry and understand the challenges. In a perfect world, parts for all the thousands of engine and power equipment products out there would always be available and sitting on a shelf ready to sell. This is simply not the case and just identifying a correct part that is needed is not always a simple task. It takes knowledge and experience to identify, stock, source and order a correct part. In the 25 + years I have worked with lawn, garden, and power equipment I have seen many brands go away and many brands that have merged. Even when you have the perfect part sources available, there are times when the parts are just not available in a reasonable amount of time. I have used MANY parts sources over the years and have been disappointed with some and move on to others. Yes, not knowing if a part is in stock is a big issue but personally I make a phone call and confirm the availability of a part before I order. Jack's Small Engine is a very good source for small engine and power equipment parts and have provided parts many times when others could not. I will stick with Jack's Small Engine because they have provided good parts service to me. Jack's Small engine does have the expertise to identify and provide the right part.