Hi

Hi
We do not recommend this insurance. They re dishonest and they steal your money.
I bought insurance for my parents visiting my husband and I here in Canada. And my dad has heart condition. Which I explained to the sales person clearly. She provided us a service which included non emergency visits to doctors and prescription.
Due to a visa wait-time, my parents visit got extended and I had to extend their insurance several times. Once my dad s medication started to go low for the long wait, I took him to see my family doctor to prescribe the urgent ones.
Long story short, this insurance did not accept my claim, giving irrational answers like medicine refills are not covered although I had explained to the sales person about my need and the doctor visit was not emergency so not covered which was again not what I was promised.

Very disappointed with the service although we were absolutely clear on our requirements and the reason to hire the service and now ending up paying the doctor and the prescription in addition to the complete insurance premium.