I normally do nt write review but this place made...

I normally do nt write review but this place made me so angry and frustrated that I have to write this, let people to know or be a wear of this place. My wife and my self for a first time going to Arizona for a one week vacation and we booked this hotel one month in advance because after seeing some good review about the place, our experience started with the hotel and reservation from front desk stuff by receiving an email while we were on the way to airport basically they cancel our booking and room for no reason in same day of arrival, imagine! After calling them we found, they have an issue with credit card authorization, after few phone call they said all ok and our reservation confirmed, after arriving to the hotel, again we had the same an issue with the card and for no reason they cancel then authorized the card, after few minute they confirmed the reservation, basically our bank assumed that it s fraud transaction and it s fraud place using our card details by Unprofessional people at the front desk every 5 min. We suppose to stay at this place for 3 nights but after passing all tension, and horrible experience at the front desk while we got in to swimming pool, they started charging our card for every 10$, stuff were coming to us at the pool and saying manager says we have to pay for 10$, 27$, 49$ every 30 min, this happen to us for the first time in our 39 years of living and traveling around the world, and usually you pay your final bill at the time of check out, we asked pool stuff that we d like talk the manager at the pool but they ignored us and asking to go to them at the front desk, there is person with Name of Abby at the front desk, she was really unprofessional, start ignoring our explanation, she was not listing to us at all and looking at her computer screen and she just wanted to charge us every 30 min, she said this is our hotel policy, we never seen in our life any hotel charge you anything every 30 min, after no receiving any solution from the stuff we decided to leave the hotel and cancel the rest of 2 our nights at this place, very bad experience , fraud place, not welcoming, horrible hospitality, rude stuff and frustrating place to be. I am not sure if other review here are real but I do nt consider this place to anyone at all.