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kat bazileva

4 years ago

This company is very shady. First they tell me tec...

This company is very shady. First they tell me tech will be there mid day, comes at 430pm. They do not tell the me to turn unit off 24 hours prior to diagnoses. When tech comes its frozen and he is not able to finish diagnoses. He tells me to put a fan on for 24 hours then they will come back to further diagnose as there may or may not be a leak. Then after calling them the next day they e mail letter with further " possible charges". When I call they are telling me now the diagnoses does not need to be finished even though they still don't know what is wrong with it. Money gauging lies and inconsistent stories is what you will get here

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