Rollie Buckland Review of Grand Design RV
First of all we were delighted to buy a gently use...
First of all we were delighted to buy a gently used 337RLS (2016) early in 2018. I had an accident damaging the rear panel (and a corner panel as well). We took it to the closest rv repair (10 miles). After about 2-3 weeks they told us that they were unable to get the parts from the closest GD dealer. Fine, I thought. So I took it to the closest GD dealer (35 miles away). Its been sitting up there now for 2 months. I just recently contacted them to ask how it was progressing. Their response....still waiting for parts. I asked them how this could be as they were a dealer, shouldn't it be a non issue. Her reply was that GD no longer made the same rear panel and that they would not deliver the part until enough of the panels were purchased in advance (they were producing them in large numbers). Granted I could see that if we were talking about a much older model repair. We had already agreed on using a different interior color on the panel way back in August. After going over the other reviews I see this is not an isolated incident involving repair parts, especially buying used.....VERY FRUSTRATED IN DENVER

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