We have had service with them for a few years, any...

We have had service with them for a few years, anytime we have talked to them over the phone or went there in person to pay a payment or discuss the bill the employees have always been extra nice and helpful will go over your bill and explain anything you have conserns about, I have never talked to anyone so far that has been rude or not friendly, I know people complain because they do not give extensions or grace periods but it is not the employees fault they do not own the company. I know if your power gets turned off and you have any medical conditions that requires a oxygen machine or any kind of medical equipment that may be life threatening without power they will bring a meter out that provides enough power to run medical equipment to keep people safe and to have access to enough power to use their medical devices.