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Michael Bohn

4 years ago

This is a horrible company.

This is a horrible company.

My COBRA account management was recently transferred to Businessolver. Their website malfunctioned during the transfer taking double payments for health and dental coverage.

To add insult to injury Businessolver charged me two different $2 "convenience fees" for what was the least convenient, absolutley worst, bill paying experience I have ever had.

To top it off they refuse to provide reciepts for any payments. The Worst!
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I just got a call from Businessolver. They have no intention of issuing a receipt for the COBRA premiums I paid. That leaves me without the ability to seek reimbursement from my HSA account.

This is a bad company. No concept of customer service, not even the most basic of customer service.

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