First, I was denied unemployment benefits for five...

First, I was denied unemployment benefits for five weeks because some one incorrectly filled out paperwork.

Then, I got my benefits on time for two weeks before DWD decided to change my password, but didn t they didn t send or post any notification about it at all.

Now, I m currently on week eleven of being denied benefits for a second time. I worked freelance for a total of three days and DWD thinks I am employed full time. I answered their letter on this issue on July first (after figuring out they changed my password without any help from DWD) and haven t had any kind of reply in two months days. All while their spokesmen has the nerve to go on public radio and tell people to reply to their correspondences in a timely manner.

It has been at least four weeks of being told it is being looked into, but their story of what the problem is and if anyone is looking into it keeps changing.

I understand there is an increased amount of work and changing rules, but DWD needs to get their act together and show the slightest bit of concern for other human beings.