Mel

Review of Chateau Hotel & Conference Cen...

For $150 a night you think there would be working ...

For $150 a night you think there would be working heat. I found out the hard way at 1 in the morning when I woke up freezing that the heat didn't work. The lady at the front desk in the morning could have cared less and totally blew me off. It's a shame because the hotel is beautiful, but the front desk staff need a customer service 101 class asap!