The ONLY reason why I'm giving them a 3 Star is no...

The ONLY reason why I'm giving them a 3 Star is not because of the original owners (Very Sweet), but the new workers who they've added on over the years...
One in particular seems to be a bit of a Hot headed person. I felt uncomfortable working with him. In actuality, I preferred working with the original owners! My car is okay...takes a long time to switch to the next gear and makes a loud noise once I turn on. But it's all good, I just pray over it and go. If they want to continue to stay in business, they may want to have a small talk with him.