As my colleague below has so eloquently put it...R...

As my colleague below has so eloquently put it...RUN A MILE!!! We invested nearly two months (standard onboarding should take 4-6 weeks by their own admission) and an onboarding fee for what we thought was going to be a great solution to our needs. Unfortunately, we will never know as at the SEVEN WEEK mark we had not even completed step 2 (of 7) of the onboarding process and the sales consultant described the process as 'DERAILED'. Despite this, there will be no refund of our 'onboarding' fee, despite the onboarding process being woefully slow. Don't believe the sales pitch!
Updated 25/7 still no refund , dont fall for the sales pitch, it's all about selling you a sub standard product