Raegan Koepsel Review of Saint Luke's Health System - S...
*Walk-In Clinic*
*Walk-In Clinic*
Pros:
-Check-In and Nursing staff were personable.
-They accepted my insurance.
Cons:
- I did not see a doctor for TWO HOURS. I went in at 3 pm and did not see a doctor until 5:05 pm. I waited to be called in by a nurse for 20 min, gave a urine sample and waited in another room for 40 minutes, went to the patient room and answered a few questions for the nurse (25 min) and then waited in a gown on the bed for 35 minutes to see a doctor.
-I was entered in to the system by two different nurses at two different times (one came in about 5 minutes after the first). I told both of them the same information. I also told them I wanted a flu shot, which I never received.
-The doctor was cold and made me uncomfortable while performing a very personal and slightly painful exam.
-They sent me a link where I could leave a review of my experience and in order to access it I had to enter by birthdate. I did. It responded with "The date of birth entered does not match our records."
I will be looking elsewhere for future medical needs.

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