Paul Hudson

Review of TNT Express

BAD BAD BAD, On hold for 15 minutes, then got hung...

BAD BAD BAD, On hold for 15 minutes, then got hung up on. Called their head office and was told that due to a "service disruption" that calls were on queue for over an hour. At no point while being hold was I advised of a significant delay and not even an update on my place in the queue. Lazy service.