Fomentation

Review of Chianti Grill

Last week my family and I went to Chianti Grill to...

Last week my family and I went to Chianti Grill to celebrate a family birthday. It was chosen for the excellent quality we had experienced before along with the terrific selection of entrees for the whole family. Appetizers we're great and I highly recommend the spicy tenderloin tips - they were excellent and had a great flavor profile.

Now, everything that I had experienced up until this point earned a 5 star rating, but what happened after we received our entrees cemented this restaurant in my mind as one of the best places to dine south of the river.

I had ordered the Filet Mignon for the entree which came with garlic mashed potatoes. Upon biting into the filet, I knew it was overcooked and there was a very strong flavor of grill charring on the outside. Don't get me wrong, I like a bit of char, but this was excessive. Upon mentioning to our server, she immediately apologized and took it back to the kitchen for a replacement filet. A few minutes later, the kitchen manager came out and apologized again, saying he saw exactly what I was talking about and agreed that the steak had been overcooked and said they were cooking up a new filet as we spoke. After the new filet came out (which was cooked perfectly by the way), the restaurant manager came over and checked in on the new filet and apologized again.

I am very happy with how they handled the situation and I totally understand that not every piece of meat will come out of the kitchen cooked perfectly. Very happy that the staff made everything right and honestly made the night better for all of us.

Cannot recommend this restaurant enough! All can find something on the menu for them and the service is impeccable. Can't wait to go back again.