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Ethan Kopplin Review of Sheraton Pittsburgh Hotel at S...
When we got here at 1:00 AM we had a little mix up...
When we got here at 1:00 AM we had a little mix up with out rooms, they gave us keys and room numbers with people already in them, walking in on people was a little awkward. Oh, not only did they give us the wrong room once, but after we went to the front desk and complained they gave us the wrong room again. They were very good at resolving the issue though, not only did they give us a free $100 to charge to our account, they also gave us a full refund and let us stay the rest of our week for free. Rooms were clean and staff were very friendly.
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