I think they still use covered wagons and oxen ins...

I think they still use covered wagons and oxen instead of trucks. It took 20 days for them to drive my stuff 1,600 miles when we moved. This was just for the driving portion (not packing or unpacking)! They couldn't tell me where my stuff was while it was "in transit." They refused to schedule a delivery date until my stuff arrived in the local area. I called them to find out where my stuff was (after two weeks) and the representative started shouting at me for "cutting him off." I explained to him that there seemed to be a lag in the phone line. He just kept repeating himself while I waited for my turn to speak. He scolded me every time I tried to get a word in edge-wise. Every time I did, he scolded me. It seems to me I was the customer though he made me feel like I was an unruly student. He eventually hung up on me for cutting him off (asking questions). He may not have understood delays in a phone line... On the other hand they might be using soup cans and string to compliment the covered wagons. This company sucks. Miserable experience. DO NOT USE THEM unless you want your stuff to get lost and you appreciate horrible customer service.