Jonathan Broadley

Review of Slater Gordon Solutions

If you are approached by this company after you've...

If you are approached by this company after you've had an accident, do not use them. My experience of them is THE worst experience of customer service I have ever experienced!. After 2 years (they promised me it would take 6 months) of dealing with them, I have escalated to a line manager who 1. made no attempt to apologies for the poor service, 2. Promised to review my file and update me in a week 3. 4 weeks later, not only has she not responded but won't reply to me emails.

Avoid these like the plague. They don't deserve your business! They don't care about you or your case, they will just treat you like a number.

There are a number of alternative companies that are smaller but provide the same solutions for a lot less. I have not read one positive review about Slater Gordon and only wish that I had looked at the reviews before proceeding with them.