My wife wanted to schedule an appointment for an u...

My wife wanted to schedule an appointment for an ultrasound, they told her that she needed to go in person to ORMC as they needed to see the doctor's order. She had to take a few hours off from work just to go and schedule an appointment. Her appointment was finally scheduled at 10am, however the day she went to ORMC to do the ultrasound, they told her that she did not have any appointment and they wanted to schedule her for another day. My wife explained to them that she needed to do the ultrasound the same day and luckily for her, she had the post it from when the appointment was scheduled proving that the appointment was indeed scheduled at 10am. They only accepted to schedule her the same day at 1pm. She finally ended up taking the full day off and she had to drive from Midland to Odessa and back to Midland 4 times for just a simple ultrasound.
Bottom line, very disappointed of the quality of the service and very unprofessional people not really caring for people. Because of this bad experience, my wife's next ultrasound was scheduled at another hospital.