Derik Burger

Review of Sandals Montego Bay

My wife and I decided to take a "real" vacation fo...

My wife and I decided to take a "real" vacation for our honeymoon. After some indecision on a destination, we began researching sandals several locations. We decided on the Montego Bay resort.
From the moment we got to the welcoming lounge @ sangster airport we were pleasantly greeted by several employees who got us and our bags where they needed to be. It was a real comfort for us as this was both of our first trips out of the country. Drinks in the lounge were served as soon as we stepped through the doors. Very short wait until our luggage was loaded onto the shuttle. 10-15 minutes from time of arrival at the lounge before we were on the shuttle heading to the resort.
Once there, again, we were immediately greeted by several employees who were all more than happy to help with our bags. All made us feel very welcome.
Marvin and Kimberly, in the club concierge office, were very helpful all week in helping us make reservations for onsite activities, as well as, offering suggestions on local shopping, excursions, etc... Special thank you to both!!
Our room, club level walkout suite in the almond building, was exactly as described. Service was by daily to ensure room was tidy and fridge was fully stocked.
The arrangements of our stay could not have been executed more perfectly! Every interaction we had with all staff was very courteous and friendly. A very special thanks to Andrew at the skydome bar. Very fun! Made sure to take care of all requests we had. He seemed determined to make sure anyone that sat down was taken care of promptly and with personal service. Within several visits to the bar, he knew me by name. Very impressive!! Bartenders are a huge ambassador for a business and Andrew nailed it!
Another special thank you to Will Wisdom. What an unbelievably impressive guy! As one of the photographers, he creates a lot of memories for people to take home with them. We had several sittings with him and he definitely brought the best out of our photos. The level of personal service provided by will should be the stuff that others learn from. Friendly, knowledgable, and very personal. Can't say enough good things about him.
The natural beauty of the resort is easy for sandals to pull off. It was the above mentioned names, along with, every other staff member that made our experience the best time we've ever spent together!
We will absolutely continue to stay at sandals resorts and have already recommended Montego Bay to dozens of our friends. We can't get back soon enough!!
For anyone considering the experience, ignore any negative review posted!! Anyone who is unable to have an amazing time at this resort probably hasn't had an amazing time anywhere...
Thanks again for all the efforts from everyone! You've gained a lifetime of business from my family!!