Frank Lee

Review of AccorHotels - Grand Mercure Sw...

I am happy about the over all service of ur hotel....

I am happy about the over all service of ur hotel. However, it charged me too much for the one more day stay in ur hotel ( double the price of the original price for a room). A lady in the service counter performs her job more than I expected. I forgot her name , ( I only remember her face) but I can tell she is in her middle age. I trust her very much. She is the one gives me a reliable impression. I am sure she knows more what the guests want than others. These what I can say. Thank you for ur attention.