Nat G

Review of EasyParcel Sdn Bhd

Very lousy middle man service! Encountered so many...

Very lousy middle man service! Encountered so many time bad experience dealing with the parcel pick up and delivery. Wasted my time to follow up / remind customer service! empty promise! never trust on their same day pick up or next day delivery trick! Always cannot maintain the quality. So many times KL-KL delivery required 1 week! Seek assistance from customer service and every time expect a standard reply i.e. Thank you for your feedback and sorry bla bla bla.. As a middle man u should think of ways to improve your service level. Else, just straight tell customers do expect at least 3-5 days delivery service. Do not trap on their same day pick up / next day Delivery service level!! Would not consider to renew their subscription package!