I have never seen a company like that bad. I have ...

I have never seen a company like that bad. I have bought a folding electric bike, the bike arrived without pedals, instructions book and light. In front of the bike was not put together, I could not put them together and I couldn t find any documents about that on the internet. Terrible customer service answers very late and doesn t solve the problem. I have sent the parcel back I did pay postage and requested to pay back that because that s not my fault. The retailer didn t pay and Fruugo didn t do anything as well. I got bad products, waste my time texting with them, and tried to send very heavy products back. Highly do not recommend the company, zero responsibility!