I sent a defective Antec 750W Gold power supply to...

I sent a defective Antec 750W Gold power supply to the Netherlands.
I state that to organize the opening of the RMA practice it took me almost a month since they respond with the dropper being very slow and leading the customer to get bored and give up everything.
Once I arrived in Holland, I was offered a Bronze certified power supply (lower than mine) and I refused explaining that they were not respecting the rules governing the replacement of a product under warranty or that of receiving one of equal or greater performance. Since they only had the 750W Bronze power supply in the warehouse, they repeatedly reiterated that they only had one, despite the fact that I insisted on receiving even one of 850W but with Gold certification (there is about 10 euros difference with the 750W gold version and it is not that Antec would have failed) but nothing to do and my request was immediately rejected with the result that it should be 3 months for the arrival of the feeder ... I am of the opinion that a manufacturer that claims its products as among the best on the market, he has to deal with an inefficient and deleterious after-sales service for the customer as well as not providing any type of replacement on the territory I Italian of products because there is no RMA laboratory in Italy and it is necessary to suffer for the Dutch one with unjustified and disrespectful expectations for the customer. Ultimately I do not recommend Antec!