Kathy Lieblich

Review of M&M Wines - Capalbo's Gift Bas...

What an awful experience and so sad to see a compa...

What an awful experience and so sad to see a company which formerly had a good reputation fall so low. Thing they were a good reliable company from many years ago, we entrusted our order for a special situation in sending a sympathy basket. They first promised Monday from a Saturday order, when it didn't arrive by Tuesday, we called and were told Wednesday. On Wednesday it did not arrive and upon calling were told maybe Thursday evening. Totally unacceptable. And the attitude from customer service indicated that they could not care less.