Review is based on technician only. I can't commen...

Review is based on technician only. I can't comment on the business as a whole. Jack came and diagnosed the problem. I still need a new water heater, but he diagnosed it almost immediately. The replacement cost was too high. It was an exact matched exchange. Over $2100 wasn't a fair price to remove 2 hoses and screw them back on. It's an electric heater. So, $500-$750 for the parts. That leaves $1250 in labor? Everything was up to code already so nothing needed to be repaired. If I was 40 years younger I could have done it myself.