Jenny Tan

Review of Hôtel Pullman Kuala Lumpur Ban...

I am quite satisfied with my stay overall. The roo...

I am quite satisfied with my stay overall. The room was clean and comfortable. However i am not very happy with the reception who collected a RM 1000 deposit from me for just 2 night stay, and collected RM 600 from another girl who is sharing the room with me. Why need to collect RM 1600 for a 2 night stay when the room only cost RM 640 for 2 night for both of us. And not only that, for other people in our group, some was collected RM 550, and some RM 220. Why is there such different rate of deposit? Aren't there a standard protocol?