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Evelyn Locke

4 years ago

We were in the room across from the gym for our re...

We were in the room across from the gym for our recent trip to Philadelphia and it was very loud. 5am wake ups of thumps and bangs from weights and feet were really frustrating. We told the front desk staff when we left and they offered us a meal in the restaurant, but we were checking out. They honestly shouldn't even offer guests a room in that location! There's no way we were the first to complain about it. I would recommend that if they offer you a room on the 2nd floor, be sure to ask if it's near the gym! There was also no vent in the bathroom which meant that the finishing on the fixtures was bubbling and rusting, and the wallpaper was peeling. Small things, and things I may not normally care about, but when I pay that much for a room in a boutique hotel, I have higher expectations that the room will be well maintained in its lovely state. Our stay was okay, but I would not stay at this hotel again - it didn't feel like the typical Hotel Monaco experience I've had at other locations.

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