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Beware of hidden cost. They don't tell you that "m...

Beware of hidden cost. They don't tell you that "mini bar" in your room has a censor on it. You can't take anythibg out or out anything in or else you will be charged. They also failed to tell me Upon Check In about the amount tgey will out on your card as a hold for incidentals. They also failed to me that if i needed water rhat bi had to come to the front desk other wise if it's in the mini bar you will be charged. Ironically it was empty. I only knew about such charge becaue I called in to let them know it isn't getting cold. Thats when they told me they'll send a cooler to my room so I can use to avoid being charged for the use of the mini bar. They also failed to go over any amenities, events and or attractions and things to do in the area. Also, the noise in Union Square will keep you up all night. The rooms could use some cleaning and updating as the carpet is heavily soiled in the rooms and the throughout the hall ways. The hotel staff aren't very personable either. All in all i enjoyed San Francisco but not so much the hotel. All in all i don't reccomend nor will I be back. Also, for the price it is over rated. You can pay the same amount if not less for a much better experience at a nearby hotel.

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